The fine print, kept simple.

All sales are final

Every hat is customized to your choices, from the bands and ribbons to any branding you add. Because of that, all sales are final. We don't offer refunds, returns or exchanges, including for sizing or a change of heart, so please take your time choosing your details before we finish your hat.

Ready for a new look later? You can restyle a hat you made with us for $25. Premium bands may be available for an additional upcharge.

Handmade details

Felt, ribbon and heat-branded details all vary slightly from piece to piece. Small differences in color, texture and placement are part of what makes your hat one of a kind and aren't considered defects.

Shipping damage

If a hat we ship to you arrives damaged, email us at thecuratedbrim@gmail.com within 3 days of delivery. Include your name, photos of the hat and photos of the packaging, and we'll work with you to make it right.

Virtual appointments

• A $25 deposit is required to book a virtual appointment.
• The deposit is non-refundable and is deducted from your final hat price.
• Cancellations must be made at least 2 hours before your appointment time.

Private events

Deposit, cancellation and travel terms are included with your event quote. Travel fees may apply for events more than 45 miles from our home base in the Triad.

Questions

Email us at thecuratedbrim@gmail.com or message us on Instagram at @thecuratedbrim.